Start with the problem. Not the product.

I need to engage a consultant or freelancer

I'm not sure whether someone should be an employee or contractor

A key employee is leaving for a competitor

I want to incentivise a senior person commercially

A customer relationship is breaking down

A major client wants us to accept their contract

A customer is demanding compensation

I've made a mistake for a customer and need to manage the fallout

I need to renegotiate an important commercial relationship

I rely too heavily on one customer